Privacy Policy

Protecting Your Privacy

Explore Tornad's privacy policy for transparent data practices. Safeguarding your information is our priority.

If you are a resident of any member state of the European Union, you are required to abide by Tornad's GDPR Privacy Notice in addition to this Privacy Policy.

Tornad Business Solutions Limited ("Tornad", "we" or "us") consider the privacy and protection of our clients' data, both corporate and personal, to be of utmost importance and we take robust measures across our business to protect the security and integrity of all such information.

However, the law requires us to take particular steps in relation to the collection, processing, use, storage and protection of personal data. To ensure that you feel confident about providing us with your personal data when communicating with us and using our services, we outline below our practices in relation to the collection and use of personal data.

1. Information We May Collect From You

We may collect and process information about you in the following ways:

The information we may collect and process about you are as follows:

2. Specific Information We May Collect Via The Tornad Website and Products

2.1 Cookies

A cookie is a simple text file that is stored on your internet connected device by a website's server. We use the following types of cookies:

2.2 IP Address

We may collect information about your internet connected device, including your IP address, operating system and browser type when you visit us.

3. How Is Your Personal Data Used?

Tornad will collect, record, store and use your personal data world-wide for clearly specified purposes including but not limited to:

4. Sharing & Transfer of Personal Data

We will not share your personal data with anyone outside Tornad other than in accordance with the law and as stated in this Privacy Policy.

4.1 Agents or Contractors of Tornad

We may need to disclose certain personal data to our agents or contractors to enable Tornad to process transactions or communicate with you.

4.2 Anti-Money Laundering and Regulatory Authorities

We may need to retain and disclose certain information about you to regulatory authorities and to appropriate agencies to conduct anti-money laundering, terrorist and trade sanction checks.

4.3 Legal Disclosures

We may disclose all or part of such information if we are compelled to do so by government authorities or as required by law.

4.4 Trade Sale or Merger

In the event of acquisition, merger, sale, or reorganization, databases containing personal data may be one of the transferred assets.

5. Worldwide Transfers and Processing

As a global organization, Tornad may process your personal data as described above. Each of the countries has different privacy laws offering different levels of protection for your personal data.

6. Direct Marketing

In order to provide you with marketing information about our products and services, we may contact you by email, SMS or any other messaging service, telephone, and by post.

You may at any time send an email to privacy@tornad.co.ke asking for your name to be removed from our lists.

7. Your Rights

You have the legal right to access (in a portable format), amend or erase your personal data, or, in some circumstances, to restrict or object to the processing of your personal data.

8. Security

We will take all reasonable and appropriate steps to protect the security and integrity of all personal data provided to the Tornad Website and Products, or by any other means electronic or otherwise.

Registration Security

  • Access your account information online only with your e-mail and password
  • Advanced encryption technology for login and sensitive data
  • Regular security testing and immediate patch applications
  • Limited access to authorized Tornad employees only

9. Third Party Websites

The Tornad Website and Products may contain links to other websites which are not operated by Tornad. Tornad is not responsible for the privacy practices or the content of such websites.

10. How Long Will Tornad Keep My Personal Data?

We will keep your personal data and records for as long as your account is in use or is open, as long as is necessary to comply with any tax, legal, and/or other regulatory requirements.

11. Changes to This Policy

We reserve the right to amend or update this Privacy Policy and any of our privacy practices at any time and such changes will be effective immediately and without further notice.

12. English Language Prevails

If this Privacy Policy is published in a language other than English and there is any conflict between such version and the English version, then the English version shall prevail.

Security Information

Fraudulent Emails Warning

Tornad never sends e-mails asking you to reply with your account or other personal data. Be cautious of phishing attempts and keep your login details secure.

Contact Us

If you have any queries or concerns regarding the use and protection of your personal data, please e-mail us at:

privacy@tornad.co.ke

Privacy Concerns?

If you have any questions about our privacy policy or data practices, please contact us at:

privacy@tornad.co.ke
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